Physiotherapy frequently asked questions

No. In South Africa you can see a physiotherapist directly without a referral. Some medical aids ask for a referral before they reimburse, so check your plan, but you are welcome to book straight away.

You can request an appointment through our contact form and we will call you back to confirm a time. The fastest way to book is to phone or WhatsApp 082 897 7142.

We see patients Monday to Friday and offer Saturday appointments on request. Phone or WhatsApp us to arrange a weekend slot.

We are based at Wellness of Being, 340 Main Rd, Bryanston, Johannesburg, 2001. We also offer home visits across Gauteng.

Most medical aids cover physiotherapy, either from your day to day benefits or a medical savings account. Cover depends on your specific plan and available funds. We accept all major medical aids and can give you a quote before you book.

In most cases yes. Physiotherapists are first contact practitioners, so many schemes reimburse without a referral. A few plans require a referral for full cover, so confirm with your scheme.

We accept EFT, cash, card and all major medical aids. We can submit directly to your medical aid or give you an invoice to claim back.

A first appointment usually takes 45 to 60 minutes because it includes a full assessment. Follow up sessions are typically 30 to 45 minutes.

Wear comfortable, loose clothing that lets you move freely and gives access to the area being treated. For a knee or ankle, shorts help. For a shoulder or neck, a vest top works well.

If you have pain, stiffness, weakness or a movement problem that is not improving, physiotherapy is a sensible first step. If you have severe trauma, signs of infection, chest pain or sudden neurological symptoms, see a doctor or emergency service first.

It depends on your condition. A simple strain may settle in two to four sessions, while a complex or long standing problem can take longer. We give you an honest estimate after your first assessment and review it as you progress.

Physiotherapy should not be unbearable. Some techniques and exercises cause mild discomfort, and you may feel a little sore afterwards, but we work within your tolerance and adjust treatment to keep you comfortable.

This depends on the surgery and your surgeon protocol. For many procedures, early gentle rehabilitation improves the outcome. We work closely with your surgeon instructions and can start as soon as you are cleared.

Yes. We treat sprains, strains, tendon injuries and overuse problems across a range of sports, and build return to sport programmes to get you back safely.

Shockwave therapy uses focused acoustic energy to stimulate healing in stubborn tendon and soft tissue injuries such as plantar fasciitis and tennis elbow. Most patients need three to six sessions.

Yes. We provide home visit physiotherapy across Gauteng for post operative patients, elderly patients and people with neurological conditions who find it difficult to travel.

A physiotherapist assesses and treats injury, pain and disease, often in the early and acute stages. A biokineticist focuses on the final exercise rehabilitation and conditioning phase. The two professions often work together.

Yes. We offer paediatric physiotherapy for babies, children and teenagers, including developmental support, post surgical rehabilitation and sports injuries.

A medicolegal assessment is an independent, objective evaluation of an injury for legal or insurance purposes, such as a Road Accident Fund or personal injury claim. The physiotherapist documents the injury and its impact in a formal report.