Everything you need to know before booking physiotherapy.

No referral is needed to request an appointment. Some medical-aid plans may require a referral before reimbursing treatment, so confirm the rules of your specific plan.

Use the appointment form, call 082 897 7142 or send a WhatsApp message. The practice will confirm an available date and time with you.

The practice is at Wellness of Being, 340 Main Road, Bryanston, Johannesburg. Home visits are also available in selected Gauteng areas when travelling to the practice is difficult.

The practice is open Monday to Friday from 08:00 to 17:00. Saturday appointments may be arranged by appointment, subject to availability.

A first appointment generally takes 45 to 60 minutes because it includes a full assessment. Follow-up appointments are usually 30 to 45 minutes, depending on the treatment plan.

Wear comfortable clothing that allows you to move and gives access to the area being assessed. Shorts are useful for a knee or ankle concern, while a vest or loose top may help for a shoulder or neck assessment.

Seek urgent medical care for severe trauma, chest pain, difficulty breathing, signs of serious infection, sudden weakness or numbness, loss of consciousness, or any rapidly worsening neurological symptoms. The appointment form is not monitored for emergencies.

Yes. All medical aids are accepted, subject to the benefits and rules of the patient’s specific plan.

Physiotherapy benefits differ by plan and available funds. Confirm your benefits with your scheme before treatment. The patient remains responsible for any amount not covered by the plan.

Many plans allow members to claim physiotherapy without a referral, but some plans apply their own referral or authorisation rules. Check directly with your medical aid before treatment if reimbursement is important to you.

Payment options include card, EFT, cash and medical aid. Billing and submission arrangements are confirmed before treatment.

Yes. Contact the practice with the type of appointment you need and the team will explain the expected fee before confirming your booking.

The physiotherapist discusses your symptoms, health history and goals, assesses movement and function, explains the findings, and recommends a treatment plan. Treatment may begin during the first visit when appropriate.

The number of sessions depends on the condition, how long it has been present, your goals and how you respond to treatment. You will receive an initial estimate after assessment, and the plan will be reviewed as you progress.

Some assessments, exercises or hands-on techniques may cause temporary discomfort, but treatment should remain tolerable. Tell the physiotherapist what you are feeling so the approach can be adjusted.

Timing depends on the procedure and the surgeon’s protocol. Rehabilitation can begin once it is medically appropriate and any required clearance has been received.

Yes. Assessment and rehabilitation are available for sprains, strains, tendon problems, overuse injuries and return-to-sport planning.

These are non-invasive treatment options that may be included when clinically appropriate. Their suitability and expected role are discussed after assessment rather than used as a one-size-fits-all treatment.

Yes. Home-visit physiotherapy is available in selected Gauteng areas for patients who find travel difficult, including some post-operative, older and neurological patients. Availability and travel fees are confirmed before booking.

Yes. Individual rehabilitation can address movement, balance, mobility and functional independence after stroke or with other neurological conditions. Care may take place at the practice or at home when appropriate.

Yes. Paediatric physiotherapy is available for developmental, movement, post-operative and sports-related concerns. The assessment and treatment approach is adapted to the child’s age and needs.

Women’s health care may address pelvic-floor concerns, pregnancy-related pain and postnatal recovery. Assessment and treatment are provided privately and sensitively.

A physiotherapist assesses and treats pain, injury, disease and movement limitations, including earlier stages of rehabilitation. A biokineticist commonly focuses on exercise-based rehabilitation and conditioning. The professions may work together when appropriate.

It is an independent assessment of injury, function and the effect on daily life for a legal or insurance matter. The findings are documented in a formal report. These appointments follow a different process from treatment bookings.